Customer Support

Full Time - Jersey

Full-time Customer Service positions are available in our modern and dynamic offices in St
Helier, Jersey. If you enjoy helping customers and are online-savvy, this job is for you!

We’ve been helping customers for over 20 years. Our company philosophy is to develop and
promote employees from within the organisation.

You:

  • – Fun, open minded.
  • – Personable, outgoing.
  • – Self-motivated and ambitious.
  • – Enjoys working as part of a team.
  • – A quick learner, resourceful.
  • – Thrives in a fast paced and moderate-stress environment.
  • – Problem solves and detail oriented.
  • – Well written/spoken.
  • – Sound knowledge of computers and online platforms.
  • – Enjoy shift-work, and four consecutive days off weekly.
  • – Holds ‘Entitled’ or ‘Entitled for work’ status in Jersey

 

Us:

We are Avid International, a relative newcomer to Jersey but an established stalwart of the
international online gambling industry. We own one of the most recognized and earliest
established online e-gaming brands in North America (www.sia.com). We work with
international teams of security and compliance, developers, designers, marketers, and customer service stretching from Dublin to Montreal to Jersey. No suits needed or required.
Jeans and t-shirts are our uniform and we appreciate individual flair. Today we’re looking for fresh thinkers with new ideas to join us in our Jersey office.

Whether you’re fresh out of college, an industry pro, or ready to switch gears for a career in an
established but exciting field, we’re all about recognizing and developing the potential you
bring to the table.

Benefits include

  • – Private pension plan, company matched; increases with tenure.
  • – Paid annual leave starts at 12 days and increases to 16 days after one year’s service and to 20 days after two years’ service.
  • – Group Insurance program, health coverage.
  • – Performance bonuses.
  • – Employee Referral Program.
  • – Opportunities for flexible working. (varies by position)

 

Rotating schedule: 

Four days on, four days off. 6am-4:30pm Full time. Requires weekend work as part of rolling
rotation.

Salary: 

Starts at £22,270 yearly, paid monthly, plus quarterly bonuses and benefits package.

Apply for job.

Contact Us

Jersey:   +44 1534 713127

Kahnawà:ke:   +1 450 635 5569

Dublin:  +353 1 6768950